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Doug Brooks, who is the chief hotel officer with more than 30 years of hospitality experience, says he took great care in every detail of this project from hiring his staff to selecting the furniture in each unit.
Most recognised in Jamaica's tourist industry as the man who honed the community involvement landscape at the Ritz-Carlton Rose Hall, Brooks now holds the position of chief executive officer (CEO) of the renowned Hanover resort.
The Ritz-Carlton Rose Hall earned AAA’s five diamond status— after only one year of operation— making it the only hotel in Jamaica’s history to hold the honor.
The affable Doug Brooks is to return to the tourism capital, Montego Bay, after a two-year stint in the Corporate Area. The former Tryall Club managing director and general manager of the Ritz-Carlton Rose Hall returns as head of the new 700-room Secrets Resort and Spa at Montego Freeport.
Caribbean hotels have always done a good job of attracting high-volume tourists seeking little more than the comforts of home in an exotic location: buffet-guzzlers who fly 2,000 miles for a swimming pool, white sandy beaches and absolutely nothing to do with the actual island they’re staying on.